Sutton Manor Surgery

Sutton Manor Surgery

St Ives Close
Wawne Road
Sutton upon Hull
HU7 4PT
Telephone: 01482 826457

Medical Emergencies dial 999

Out of Hours:  dial  111

Prescriptions

Repeat Prescriptions
One-off Prescriptions
Local Pharmacies
Information

PRESCRIPTIONS

REPEAT PRESCRIPTIONS

If you need to take regular medication your doctor may give you a REPEAT prescription without the need for you to be seen every time in surgery. 

A repeat prescription is an item of medication that has been approved by a doctor for issue at intervals and can be signed by any Doctor in the Practice.

The doctor will not routinely issue your prescription early. We will usually issue your prescription up to one week before it is due (in the case of monthly supply). We will not issue medication prior to this, unless there are exceptional circumstances, when a doctor will decide if early issue of your medication is appropriate and safe.

Ordering Repeat Prescriptions

Online:

If you are a patient, all you have to do is register for online prescriptions. You will need access information which is obtained from the practice. The username and password will be unique to you.

 Click the Patient Access logo below If you are already registered to use on-line prescription ordering, and be taken securely to the online portal

Patient Access logo Systm online

Email

Please email your prescription request  clearly including your full name and date of birth.

CLICK TO EMAIL PRESCRIPTION

NHS App

Download the NHS App and find out more:

MORE ABOUT NHS APP

In Person

Simply order your repeat prescription face to face with a member of our reception team. With computerised repeat prescriptions you will receive a tear-off slip with each prescription issued which lists all the items you have been prescribed for repeated use. This will be one month's supply.

Post

Please order a week before your supply runs out and  enclose a stamped and self-addressed envelope, preferably using the repeat slip with the items required clearly marked.

Phone

Housebound patients only

Timescale

Allow 2 working days following our receipt of your request

ACUTE PRESCRIPTIONS

Other items you have been prescribed are ACUTE or Past medication that needs authorisation from a specific doctor before issuing. 

This may take longer than 2 working days to process. Please order these items in good time.

MEDICINES A-Z

Find a Pharmacy 

Help Us to Help You

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Please remember, we need at least 48 hours notice when ordering repeat prescriptions. Weekends & Bank Holidays are not counted as working days.

Medications Out of Hours

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If a problem arises out of hours on relation to essential medications and it cannot wait until the surgery or pharmacy opens, the NHS 111 service may be able to help. Dial 111 for advice and support.

HELP WITH MEDICINES

 Medication

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Your practice reviews medicines periodically to see whether they are still needed & whether the dose continues to be appropriate. Click below for more information on pharmacy reviews.

About medication reviews

Over the Counter

Pharmacist and customer
Many simple medicines are available over the counter (OTC) and do not need to be ordered on a prescription. Your pharmacist will be happy to provide important advice on basic medicines.

OTC MEDICINES AND PRESCRIBING

Help with Costs

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You could be entitled to free NHS prescriptions, if at the time your prescription is dispensed you meet certain conditions of age, condition or circumstance, Click below for further information.

ABOUT FREE PRESCRIPTIONS

Prepayment 

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If you have to pay for regular prescription items, it may be cheaper to buy a Prescription Prepayment Certificate. Click below for full information from the NHS Business Services Authority.

ABOUT PREPAYMENT CERTIFICATES

Reactions

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On rare occasions, medicines can have an adverse effect. If you experience any such issues, please get on touch with the surgery immediately. An App is available for reporting adverse reactions.

REPORT ADVERSE REACTIONS

Holiday Medicines

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If you are taking medicines abroad, it is advisable to check UK rules and those of the country that you are visiting, Please talk to your doctor or practice nurse at least two months before making your trip abroad.

ABOUT HOLIDAY MEDICATIONS

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