From 1 April 2020, patients must order their repeat prescriptions directly from Sutton Manor Surgery. They will no longer be able to order repeat prescriptions through a pharmacy, an online pharmacy or other dispensing contractor.
What is not Changing?
If you already order your repeat prescriptions from us, you’re not affected and don’t need to do anything.
If you collect your medicine from your local pharmacy, or have arrangements in place to have it delivered to your door then speak to your pharmacy to continue these arrangements.
If you receive your medication through a monitored dosage system, for example a dosette box or a blister pack, this change will not affect you.
What do you need to do?
From 1 April 2020, or earlier, if you currently order your repeat prescriptions from a pharmacy, you will have to order from Sutton Manor Surgery. You can do this:
Please collect a registration form for online services from reception. You will be given a password tyo enable access to repeat prescriptions on line. Please contact us by phone forst and do not attend at the surgery of you have covid-19 symptoms
Download the NHS App and find out more: NHS App
You can now order your repeat prescription by clicking on this link : EMAIL Prescription Request Please note, this is only for repeat medication and you must provide your full name,address and date of birth within the email.
With computerised repeat prescriptions you will receive a tear off slip with each prescription issued which lists all the items you have been prescribed for repeated use. This will be one month's supply
The week before you are due to run out of medication you should return the slip to the surgery indicating which items you require.
Allow 48 hours for collection after 4.30pm.
If you want the prescription posted to you please enclose a stamped addressed envelope.