When the Surgery is Closed
When the surgery is closed, the NHS is still here for you. In case of of medical emergency, dial 999. If it is less than an emergency, ring 111.
CALL 111WHAT IS AN EMERGENCY?
Urgent Treatment Centres
Urgent Treatment Centres are available may be open out of surgery hours to treat certain common conditions. These offer assessment on a walk-in basis but we advise first contacting NHS 111 service by dialling 1-1-1
WHEN TO VISIT A MINOR INJURY UNIT
24-hour Online Access
Our Klinik online contact service allows patients to cancel appointments, request medical advice, submit medication queries, request a fit note (sick note) make general (non-medical enquiries), access blood and scan results, read self-care advice and more.
If your matter is urgent and outside working hours, please contact 111. If severe, please consider attending the hospital A & E Department or call 999. Contact in relation to concerns about Strep A should be with the 111 service and undertaken immediately,
Mental Health Emergency
If a person's mental or emotional state quickly worsens, this can be treated as a mental health emergency or mental health crisis. In this situation, it is important to get help as quickly as possible. Dial 111 to find out what help is available. If you feel a person is in immediate danger dial 999.
Choose the Right Service
Self Care
Hangover, cough, colds, grazes, small cuts, sore throat.
Self care is possible to treat minor illness & injuries.
Common minor ailments can be treated at home. If you are unsure or if symptoms persist, consult your GP.
Pharmacy
Diarrhoea, earache, painful cough, sticky eye, teething, rashes
Self care is possible to treat minor illness & injuries.
A large range of common illnesses can be treated at home with simple over-the -counter medications and rest.
Minor Ailments - Practice
Practice Nurse Prescribers offer minor illness appointments daily
Our Nurse Prescribers can help with many conditions including: cystitis earache, thrush, rashes, sore eyes, and sore throats. They can issue prescriptions but antibiotics will only be prescribed if the clinical indications are appropriate.
MINOR AILMENTSGP
Arthritis, asthma, back pain, vomiting, stomach ache.
GPs have an excellent understanding of general health issues.
Your GP Practice can deal with a wide range of general health problems and refer when required.
Minor Injuries
Cuts , sprains, bruises, itchy rash , minor burns & a range of other minor injuries.
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A & E departments are exceptionally busy. and longer than normal waiting times are being experienced.
Minor injuries may be dealt with by a Minor Injuries Unit at a more convenient location. Click below for more details or contact NHS 111.
CALL NHS 111
Hangover, cough, colds, grazes, small cuts, sore throat, advice & guidance
If you are feeling unwell, unsure or if you want health advice & guidance for non-life threatening urgent cases call 111
24 hours a day
7 days a week
365 days a year
999 Service
Severe bleeding, breathing difficulties, severe chest pain, loss of consciousness
Call 999 for serious life-threatening situations. Please click the link below to understand more about emergencies.
24 hours a day
7 days a week
365 days a year
Mental Crisis
Mental health emergencies and serious concerns for a person's mental health.
A variety of services are available to deal with a mental health crisis. Help is available through various agencies.
24 hours a day
7 days a week
365 days a year
Coronavirus
If you have symptoms of coronavirus click the link below
