Logo Sutton Manor Surgery

ONLINE SERVICES

IMPORTANT INFORMATION

Patient Access to GP Services has changed due to the Covid-19 pandemic. Click below for full information on Access to primary care service. On this page you will find details of ONLINE services

ONLINE SERVICES

SYSTM ONLINE

Book appointments and order repeat prescriptions

LINK TO SYSTM ONLINE PORTAL Systm Online logo

Patients can register for Systm Online. Once registered you can book appointments on-line, order prescriptions, view your detailed coded clinical record via the internet and request access to your full clinical record.

To do this, please ask at reception and bring a form of ID with you so that we can verify your identity. You can download the Online Registration Form , but must bring this to the surgery with a form of ID as listed on the bottom of the registration form.

You will be given a username and password for the online service. Once registered, please click on the  logo above to access your Systm Online services.

Online Consultations

Contact Us Online image

Patients can now consult online with a Clinician as part of a new online service which could save you time and a journey.

Using the online consultation service makes it easier for us to quickly decide how we can best help you with the least amount of disruption to your day. The service is free and confidential and medical consultations are always reviewed by a GP or Nurse Practitioner.

Simply answer questions about your symptoms online and we will call you back within 2 working days with general advice or signposting, a telephone consultation or, if necessary, we will get you booked in for an appointment. 

Please note:  This is a non-urgent method of contacting the GP, if you feel your request is urgent then please call the surgery or 111.

You can also use the system to send administrative queries if you have a question relating to test results, letters, medical reports or have a general enquiry. 

Use our online consultation service by clicking the graphic above. If you register to use the system then you won’t have to enter your personal details every time you send us a consultation.

Video Consultations

Image of doctor speaking to patient on headset from desk with filing in background.

Video consultations enable patients to have an appointment via a completely secure video environment from the comfort of your own home. Patients do not need to attend the practice and can connect to this service

To access the video consultation, please contact the practice. This service can be accessed following remote clinical triage.

OTHER ONLINE RESOURCES

There is a huge choice of online information to support people with health condtions. It is important to use reputable sources and whilst we cannot be responsible for content of third party websites, we hope that the ones cited will prove useful.

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HELPLINES

Access a large on-line directory of useful helplines for physical and mental health issues.

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NHS WEBSITE

The NHS.UK  website is a gigantic resource containing lots of useful information.

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NHS 111

The NHS 111 service is available online and can give advice or assistance by telephone on 111

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NHS APP

The NHS App is a simple and secure way to access NHS services from your mobile or desktop device

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Online Portal

The Gov.uk website gives helpful information - including benefits, housing, childcare and disabilities .

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Hospitals

Click below to open up an A - Z Directory of local hospitals and hospital specialties in the North Lincolnshire area.

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